Pre Order Terms
Availability & Delivery Dates
Pre-orders are made available on selected product lines throughout the year. When pre-ordering an item we will display the expected date of delivery (the date we expect GrumpyLily to receive the item) on the Product Page. This date is not a guaranteed date of receipt by GrumpyLily and is subject to change without notice. We will endeavour to inform you of any delays to this date by email.
When We Will Provide The Products
Once product is received by GrumpyLily we will process the stock (normally within 24 hours) and despatch to you as soon as possible.
Price and Payments
For all pre-orders we take payment just like any other order.
To pay with any other methods such as FPS, Payme or Bank Deposit, please contact us through Whatsapp: +852 4663 8001.
Return or Refund You Pre Order
We process Pre Ordered items the same as any other item so please refer to Shipping & Returns page.
There will be no cancellation after pre-ordering each product.